FAQ
Q : What is InnerMan?
Ans : Innerman is an online platform where one can order branded inner wear for men’s products from any brand of India and abroad.
Q : What is “My Account”?
Ans : You can view and edit your personal detail like address, contact No., etc. any time by clicking on My account.
Q : How do I create my account?
Ans : Creating an account on Innerman.in is quite simple. All you have to do is click on ‘Create an account’ under the heading ‘my account’, then fill in some personal information (First Name, Last Name & Email Address) and Password.
Q : What is the minimum order quantity?
Ans : There is no restriction on Minimum order quantity. You can order as per our product & quantity offered. Also, there is no restriction on maximum order quantity.
Q : What is the cut-off time of order?
Ans : You can place your order anytime.
Q : How can I order?
Ans : You can order through our simple, organized, quick and user friendly website.
Q : I would like to place 2 similar orders but with different addresses, can I transact one transaction?
Ans : No, you need to make two separate transactions. In the address field, the address needs to be changed.
Q : How do I pay for Innerman purchase?
Ans : Innerman offers you multiple payment options. Whatever your online mode of payment is, you can be assured that our trusted Payment Gateway partner uses highly secure encryption technology to keep your transaction details confidential at all times.
Credit card (Visa/ Master/ Amex)
Debit card (All leading bank debit cards)
Net Banking (For all leading banks)
Q : What are the delivery charges?
Ans : Prices in our portal is inclusive of all charges- taxes, packing & shipping cost. However, for some particular places, there might be additional shipping charges or if you want an express delivery, then shipping charges are applicable additionally.
Q : How do I check the current status of my order?
Ans : It’s very simple. Just float your cursor on “My Account” link on the top right hand side of any page. It will drop a list of options for you to select:
My Orders
My Wish list
Track Order
Registered customers can check the order details by clicking on “My Orders”.
Next Page will show you all your existing and previous orders placed.
Click on the Purchase Id you want to know the status of.
If you checked out as a Guest, you can click “Track Order”.
Enter your Email Address and the Purchase ID and click on “Track” button below.
We will also send you an e-mail notification with the shipping details, as soon as the order is dispatched.
Q : Do you deliver outside India?
Ans : No we do not deliver outside India right now. However, if you want us to, please submit details here, we would love to work on it.
Q : Where do you deliver in India?
Ans : We deliver pan India. However, you can check your pin code for delivery here.
Q : What are the delivery areas and delivery timings?
Ans : We deliver pan-India in 3-5 business days depending upon customer’s location.
Please note that the delivery timing depends on a number of factors like: weather, unforeseen events, traffic conditions and other special events.
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